It is common for users to experience 0x8024001E error on Windows Store while downloading apps or games. Also, they say that the same error appears when they try to update the already installed ones. When they experience such an issue, they cannot download or update the apps and games stored there.
As a matter of fact, 0x8024001E error doesn’t explain anything related to the technical error. In other words, the error code is not self-explanatory. To overcome this issue, however, you will have to try the solutions mentioned below. You can try the solutions mentioned below and see if 0x8024001E error goes away, allowing you to download stuff.
4 Methods to Fix 0x8024001E Error on Windows Store Easily
Method #1 Reset your Windows Store’s Cache to resolve 0x8024001E error
If your Windows Store experiences 0x8024001E error or any other issue, then try this simple solution, all you have to do is to use a simple command and reset the cache. With this simple method, you can resolve several minor issues. In general, Windows Store’s cache builds as you use the app. The cache gets big whenever you use it for a long time which can trigger various issues. You need to reset the cache to resolve this issue. Eventually, it will display the 0x8024001E error code and prevent the Windows Store from working.
- Click on the Start Menu, then type the text wsreset.
- Click on that wsreset-Run Command icon so it will reset the cache of your Windows Store.
- Once you have done that, then restart the PC so the changes will be applied. You can now open the Store and try downloading.
Method #2 Use the built-in Windows Apps Troubleshooter to resolve 0x8024001E error
- First, go to the “Settings” which is located in the start menu and click on it.
- Now, you should go to the option called “Update & Security” and get it opened.
- Find the tab labelled “Troubleshoot” and then go to the “Find and Fix other problems.”
- You can then locate the “Windows Store Apps troubleshooter.” Click on it option, and then follow the on-screen instructions.
In addition to that, run the internet connections troubleshooter as well. That will check if the internet connection is OK or not. Once you have done that, check whether the Windows Store works as expected.
Method #3 Give a manual update to the Windows Components to fix 0x8024001E error
Resetting all the Windows Update components can fix issues as Windows Update and Windows Store function closely. They both are interconnected. By resetting, you’ll observe that most of the issues in Windows store and Update will be gone as we are focusing on the base issue.
We are going to work on the registry of the system so it is important that you handle it correctly, incorrect modifications will make things worse. So, follow the steps without making any mistakes. Create a backup of the registry for precaution. So, even if you make a mistake, you can restore it and use the PC as it is.
- Stop a couple of background processes in the system like Windows Update, Intelligent Background Transfer, and Cryptographic Services. (These services allow your Windows OS to download all the respective files and update them. It makes use of the idle bandwidth of the network connection when the connection is idle.) It is strongly recommended to disable the BITS service prior to proceeding with this method.
- In order to get it done, you should get the command prompt window opened. Once it is opened, you can enter the following commands. Hit the Enter button after each command you type.
net stop bits
net stop wuauserv
net stop appidsvc
net stop cryptsvc
- Once you have done that, delete the qmgr*.dat files in your computer system. You need to delete this to reset all the Windows Update components. To do this, use the command prompt window and type the command mentioned below and hit the Enter key.
Del “%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat”
If you are trying to resolve this issue for the first time, you better skip the first step. Instead, you should start the process from the second. Follow this only when there is no solution available at all. Anyway, mentioned below are the steps you should follow.
- You should start renaming both SoftwareDistribution and Cartroot2 folders. To do this, you will have to type the commands mentioned below. Also, you should to hit the Enter key after typing each line of commands.
Ren %systemroot%\SoftwareDistribution SoftwareDistribution.bak
Ren %systemroot%\system32\catroot2 catroot2.bak
- You should reset both BITS service and the Windows Update service to their default security descriptor. To do this, you should type the following commands in a new command line window. Press the Enter key after typing each command.
exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
- Then, in the already opened command prompt, you should type the following command as well. After typing that, you should hit the Enter key as you did with other lines.
“cd /d %windir%\system32”
- Now, you should reregister the BITS files and the dlll files that are related to Windows Update. You need to enter the following commands in the command prompt window for this. Make sure that you hit the Enter key after each command line you type.
- Now, you should delete the incorrect registry values as well. For that, you should launch the Registry Editor and then find the key called HKEY_LOCAL_MACHINE\COMPONENTS.
- Right-click on the option Components. Then, in the right-pane, you should see if the following items. Then, just delete them.
- Now, you should reset the Winsock as well.
Winsock is a technical specification. It is the set of codes that defines how the networks software of Windows gain access to networks. This is specifically true when it comes to TCP/IP protocols. Your Windows OS has a DLL (which is the acronym for Dynamic Link Library) file with the name winsock.dll. This specific DLL is there to implement the API. It also coordinates Windows programs, and TCP/IP connections as your winsock.dll can get corrupted due to various reasons. Because of that reason, users will experience difficulties in establishing connections between your computer and the internet. So, to establish the connection back, you should reset Winsock.
- To repair Winsock, launch the command prompt. Then, enter the following commands. Now, please hit the Enter key after typing the command.
netsh winsock reset
- After that restart the BITS service, the Cryptographic service, and the Windows Update service. To get it done, you should go to the command prompt once again as you did before. Also, don’t forget to hit the Enter key after typing each line.
net start bits
net start wuauserv
net start appidsvc
net start cryptsvc
- As the last step, you should ensure that you install the latest Windows Update Agent on the same PC. When you are done with that, just restart the PC and see if 0x8024001E error is gone
Method #4 Run built-in tools to check the overall system integrity to fix 0x8024001E error
There are built-in tools in Windows OS so you can use them to check the system integrity. Performing this check will let you know if your system and Windows Image has the required integrity.
- In this case, you can use the tool called “System File Checker.” It is a tool you can use to perform scan on the system files. This helps you detect if there are missing or corrupted files. It can also fix corrupted files.
- You can also use DISM.exe (Deployment Image Servicing and Management) tool. You can the Windows Image and possible installation errors in the system. That may resolve 0x8024001E error.